Job Role: Delivery Operations

Job Level: Associate

Work Location: Gurugram

Shift timings: 4pm - 12 am, IST

ABOUT THE ROLE

As an Associate of Delivery Operations, you’ll support project management within the Delivery teams and collaborate closely with Finance Operations, FP&A, AR, AP, and Resourcing. You will contribute to process improvements and help uphold the high standards of quality and reliability that our business expects.

In this role, you will

·       Work closely with Delivery teams and Operations teams for project setup and maintenance in Workday and Excel

·       Maintain communication with Delivery, Finance and FinOps teams to ensure accuracy and timeliness of system data

·       Support Delivery teams in managing project financials

·      Work with Delivery teams to assist with billing schedules and ensure client invoices are processed properly and in a timely manner

·       Maintain strong, working product and process knowledge. Quickly master new product functionality and processes in line with evolving business needs

Other important skills

·      Excellent written and verbal communication skills

·      Experience working in multi-cultural setting

·      Fluent English speaker

·      Strong planning, scheduling, and organization

·      Experience with Workday or similar ERP system preferable

·      Working knowledge of MS Excel

·      Finance acumen

About you

·      Bachelor's degree

·      Experience working in business services or as a project manager, ideally at a consulting agency, marketing agency, or market research company

·      Demonstrable experience across various teams and departments